PB
Penny B

1 reviews | Active since Mar 2012

13 Jan 2026, 14:17

Fusion Account and eBucks

Last year I was contacted to change my account to a Fusion account. They told me that I would earn more eBucks and the monthly fee would be less. They said that I had to take an overdraft, which I never wanted, but I agreed to R1000. Now I see on top of the monthly account fee (which is not less) I am been charged a Monthly Credit Fee of R69. I never go into credit. They never disclosed this when they told me to change to this account. On top of this I am no longer earning eBucks. When I phoned to ask what is happening they just said that I am no longer getting my monthly fee back in eBucks. Shocking after I was told that I would earn more eBucks. I am not happy.

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Replies (2)
PB
Penny B's update19 Jan 2026, 13:33
Reviewer Update
Useless they just do not care.
PB
Penny B's update20 Jan 2026, 19:32
Reviewer Update
Additionally an unhelpful person named Happy Moloi sent me an email saying that I knew about the credit facility. Yes but I wasn't made aware of the R69 charge. Furthermore he refused to respond to my other concerns.