RH
Robyn H
1 reviews | Active since Nov 2012
02 Apr 2019, 16:50
Furious client
I opened an account in April 2018 but fell really ill I was in hospital for a while and my account was closed without my knowledge. I then returned to work to have my salary paid but not reflect in my account. The account was reactivated but to this day my salary hasn't reflected.
The service I got from the Kenilworth branch and cape town grand parade branch was so horrible I'm not happy with the service.
I called the call centre and what an epic fail that was. I emailed and no response.
Its the 2nd of the month and still no salary.
I need this sorted..
Helpful (0)
Replies (1)0
Replies (1)FNB (First National Bank)'s replyOfficial
03 Apr 2019, 08:39 Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one
FNB (First National Bank)'s reply03 Apr 2019, 08:39
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one
Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback.
Kind Regards, Hello Peter Complaints Team *** (option one
