BM
BULELWA M

1 reviews | Active since Sept 2018

20 May 2019, 12:50

Furious

I went to deposite money in my account and the machine said some notes are rejected and I called one guy who just took the slip and thn gave me a form to fill after tht no apology no nothing he just said i won't be getting my money that was my last money

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply20 May 2019, 13:48
Official
 Good Day, 
 We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref :  ***NF ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** 
BM
BULELWA M's update20 May 2019, 18:31
Reviewer Update
Thanks but that's not good enough I want my money in my acc ASAP 
BM
BULELWA M's update21 May 2019, 22:03
Reviewer Update
This is not acceptable as I got a call from one of your agent and she promised that my R600 has been payed in my bank account it will reflect soon. Waited the whole Day.Can I have my money back this was my last cent to keep me going until end of the month