FURIOUS!!!

RT***<br> On the 9.3.2016 I went online to activate my account again due to some admin changes. I was suppose to be contacted within 48hours. No one called me. Then I called online banking on the 15.3.2016 and they promised that someone would call me within 48hours. No one called me. Then I called back on the 17.03.2016, they promised to call me back by end of business- no one called me back. I called the next day, 18th and again I was promised someone would call me back. On the 22.03.2016 I called (then this is the best part the gentleman tells me that I could have gone to a bank and they could have opened it immediately). The call centre guys told me that they tried to call me back on Friday at 15h13 whereby I did not answer so I checked my missed calls on my phone and there was no calls between 15h02 and 16h43 so now I am waiting on a person to call me back again apparently the call centre person said they sent an email to Bongani to call me urgently. I am still waiting since 08h00 this morning. Another wait for 2 hours. I have been on hold for a while 15th- 13mins, 17th- 8mins, 18th- 31mins, 22nd- 15mins<br> I am in the middle of year end and I have to pay staff. I am UNHAPPY!