PS
PORTIA S

1 reviews | Active since Aug 2017

13 Aug 2017, 09:17

FUNERAL POLICY

<p>May 2017 I went to fnb to claim the.POLICY money for my daughter who was in an accident and died on the scene </p> <p>the company told me they won't pay as yet </p> <p>they will wait for blood test that takes about 6to12 months </p> <p>how can they do that when.I want to burry my child?with that money.</p> <p>okay </p> <p>I leave them </p> <p>then recently the blood test come with the results she was drunk 6 percent more </p> <p>than they said they won't even pay </p> <p>FNB is so CRUEL not even the first normal money not to.double it due accident that means we were paying for sweet nothing if you don't do follow up I will sue you and PUBLISH you...</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Aug 2017, 10:04
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

Your complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)