sS
simosake S

1 reviews | Active since Jun 2017

26 Jun 2017, 04:57

funeral policy

<p>we recently visited Pongola Branch in KZN to submit a funeral policy claim on Friday the 23th of June, was so disappointed to know that it only takes nearly 7 working days for FNB Bank just to say they will come back to us with the feedback of our claim or to tell us whether or not they can pay the claim while the deceased has been always up to date with her monthly premiums or contribution,</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply26 Jun 2017, 11:05
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Hello Peter Complaints

Daffnie Govender

Tel number: *** (option one)