DG
Daniel G

1 reviews | Active since Oct 2014

18 Sept 2017, 11:47

Funeral Policy

FNB deducts a monthly premium from my cheque account but I have not signed up for the policy. I have sent them an email via their website and complained telephonically but have not received any feedback.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Sept 2017, 12:13
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)