SM
Siphelele M

1 reviews | Active since Jun 2016

27 Nov 2017, 15:54

funeral cover not paid

I join funeral cover for fnb only to find out when I want to claim they ask for an id documents but the time I joined the funeral cover they only wanted an id number of my uncle only not an id copy.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Nov 2017, 16:57
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints

Naomi Petersen

*** (option one)