OK
Omrix K
1 reviews | Active since Oct 2013
09 Mar 2026, 09:28
Funeral Claim: First Natiinal Bank
Funeral Claim: Wednesday, 04 March 2026 received. It's Monday, 09 March 2026. FNB is still busy reviewing the claim. What happened to the we will pay your calim within 24-48 hours. Mind you 32 payments into the policy. They had 32 months chance to review, maybe they will review for full 7 days after the funeral? Hayiibo
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Replies (3)OK
Omrix K's updateReviewer Update
11 Mar 2026, 06:02Since 04 March 2026 -- Three messages like these per day to date... Few calls from FNzb only telling me the same message.
Dear Customer,
Please note that we are still reviewing your Funeral Plan claim. You will soon be notified of the outcome of your Claim.
Please do not reply to this email. If you have any queries, please contact our Customer Service team on *** (weekdays 08:00 to 17:00 and Saturdays 08:00 to 13:00).
Regards
FNB Life - Claims Administration
Dear Customer,
Please note that we are still reviewing your Funeral Plan claim. You will soon be notified of the outcome of your Claim.
Please do not reply to this email. If you have any queries, please contact our Customer Service team on *** (weekdays 08:00 to 17:00 and Saturdays 08:00 to 13:00).
Regards
FNB Life - Claims Administration
OK
Omrix K's update11 Mar 2026, 06:02
Reviewer Update
Since 04 March 2026 -- Three messages like these per day to date... Few calls from FNzb only telling me the same message.
Dear Customer,
Please note that we are still reviewing your Funeral Plan claim. You will soon be notified of the outcome of your Claim.
Please do not reply to this email. If you have any queries, please contact our Customer Service team on *** (weekdays 08:00 to 17:00 and Saturdays 08:00 to 13:00).
Regards
FNB Life - Claims Administration
Dear Customer,
Please note that we are still reviewing your Funeral Plan claim. You will soon be notified of the outcome of your Claim.
Please do not reply to this email. If you have any queries, please contact our Customer Service team on *** (weekdays 08:00 to 17:00 and Saturdays 08:00 to 13:00).
Regards
FNB Life - Claims Administration
OK
Omrix K's updateReviewer Update
11 Mar 2026, 12:15This morning FNB Life detective is conducting validation investigations.
Now they are conducting investigations behind my back. This morning they are looking for my mother Tina Lottering. Don't know why but the detective is moving.
Now they are conducting investigations behind my back. This morning they are looking for my mother Tina Lottering. Don't know why but the detective is moving.
OK
Omrix K's update11 Mar 2026, 12:15
Reviewer Update
This morning FNB Life detective is conducting validation investigations.
Now they are conducting investigations behind my back. This morning they are looking for my mother Tina Lottering. Don't know why but the detective is moving.
Now they are conducting investigations behind my back. This morning they are looking for my mother Tina Lottering. Don't know why but the detective is moving.
OK
Omrix K's updateReviewer Update
11 Mar 2026, 12:34Now Thinking
FNB Why don't you come to me as your client so that I can take you to all my extended family then you can check if I have permissions.
Why are you going behind my back validating information? Why didn't you took the time to consult at the time of taking up the cover??
Hope you are not tarnishing my character out there during your investigations, becauae your intent is clear:
Find anything not to pay out this cover, meanwhile I am waiting for your response.....
FNB Why don't you come to me as your client so that I can take you to all my extended family then you can check if I have permissions.
Why are you going behind my back validating information? Why didn't you took the time to consult at the time of taking up the cover??
Hope you are not tarnishing my character out there during your investigations, becauae your intent is clear:
Find anything not to pay out this cover, meanwhile I am waiting for your response.....
OK
Omrix K's update11 Mar 2026, 12:34
Reviewer Update
Now Thinking
FNB Why don't you come to me as your client so that I can take you to all my extended family then you can check if I have permissions.
Why are you going behind my back validating information? Why didn't you took the time to consult at the time of taking up the cover??
Hope you are not tarnishing my character out there during your investigations, becauae your intent is clear:
Find anything not to pay out this cover, meanwhile I am waiting for your response.....
FNB Why don't you come to me as your client so that I can take you to all my extended family then you can check if I have permissions.
Why are you going behind my back validating information? Why didn't you took the time to consult at the time of taking up the cover??
Hope you are not tarnishing my character out there during your investigations, becauae your intent is clear:
Find anything not to pay out this cover, meanwhile I am waiting for your response.....