KF
Kenneth F
1 reviews | Active since Jun 2014
18 Apr 2016, 16:11
Funds reversed after my mistake
I would like to compliment FNB on their service in being able to refund me for a huge mistake that I had made. Recently I accidentally transferred what should have been money for my home loan into a different loan account. I will not say the the process was easy and that I was calm the entire time but after lots of calls and emails, the funds were paid back and I was able to pay my home loan. Thanks FNB, a mistake like this could've set me back a long way financially.
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Replies (1)FNB (First National Bank)'s replyOfficial
18 Apr 2016, 16:37Hello kgf,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply18 Apr 2016, 16:37
Official
Hello kgf,
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Thank you for this posting, feedback of this nature is always appreciated.
We are truly glad to hear of the wonderful service you have received from our staff.
***.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
