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nompumelelo S
1 reviews | Active since Dec 2015
18 Dec 2015, 19:24
funds not reflecting on account
Greetings... I deposited transferred funds from my standard bank credit card to an fnb account on the 19th of August and till today recipient did not receive the funds and the funds did not return to my account. I started to query it beginning of September and from my side and the recipient side. I have all the proof with I just need assistance as I was told it might be on Fnb's suspense account as there was missing details. I urgently need assistance
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FNB (First National Bank)'s replyOfficial
21 Dec 2015, 08:29Hello mpume10,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 924069NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 924069NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply21 Dec 2015, 08:29
Official
Hello mpume10,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 924069NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 924069NF.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)