Funds Not Cleared Since October – No Follow-Up as Promised

My experience with FNB has been disappointing.

I have funds that have not cleared in my account since October, and despite following up on this issue, it remains unresolved. I was informed that Sheryl Schwulst would contact me and provide further assistance or details regarding this matter. To date, I have not received any call or communication.

The ongoing delay, combined with the lack of follow-up, has been frustrating. When dealing with customer funds, I expect clear communication, accountability, and timely resolution. Unfortunately, this has not been my experience.

I am sharing this review in the hope that this matter will finally be taken seriously and resolved as a priority.