SM
Sibongile M
1 reviews | Active since Jul 2017
17 Jul 2019, 18:18
Funds not cleared after 3 days.
I made eft payment on Saturday evening around 19h00 to a recepient and today Wednesday after 3 working days was told by recepient that funds are not reflecting in their account because FNB has not processed payments made over the weekend. How long must I wait for this payment to clear as this was a purchase and cannot be assisted until this is cleared. Reference number on proof of payment ***
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FNB (First National Bank)'s replyOfficial
18 Jul 2019, 09:50 Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Jul 2019, 09:50
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***