1 reviews | Active since Feb 2017
Funds not being cleared
<p>I transferred funds from my business account to an account number that I usually transfere money. This transfere happened at about 9:30 am. I called FNB to clear these funds...I was asked questions which I had no clue in fact they had not relevance to me. I was then told that the verification was unsuccessful and that I should wait 12hrs for the money to be cleared. I feel this is very unfair.</p>
Good day Ms. Nyamekamhatu
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Nyamekamhatu
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***