MS
Mpho S

1 reviews | Active since Jun 2013

02 Apr 2019, 19:36

Funds missing in account

Since last year FNB is letting ******** get away with my money. They are failing to recover my money from known ********. I made purchases online with my card not knowing i was being ****med. Now i ask fnb for chargeback but they cant help me.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply03 Apr 2019, 12:20
Official
 Good Day, 
 Thank you for taking the time to bring this to our attention. We would like to sincerely apologize for all the inconvenience caused. A complaint has been re logged on your behalf and referred to the relevant department with *** who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team *** (option one) 
MS
Mpho S's update03 Apr 2019, 16:57
Reviewer Update
Thanks for your response. I've resubmitted everything that was asked from me and answer every questions asked but I've yet to receive a cent back into my account.