1 reviews | Active since Feb 2017

26 Feb 2017, 23:36

Funds disappearing

<p>Interesting how FNB can say, when they took every last cent out of all my accounts (without ONCE communicating it to me), they apparently took it to "pay bank debt" (on the 9th) which has been deducted and/or paid into the accounts AT THE BEGINNING of Feb already, and NOWHERE this "debt repayment" is being reflected. It's just all gone...</p> <p> </p> <p>How can FNB help you? By taking the last of your childrens maintenance money which was left for food, approximately R3500, leaving you with NOTHING for TWO weeks, without ANY communication.</p> <p> </p> <p>Thank you FNB for making life so much easier than it already is. </p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Feb 2017, 08:58
Official

Good Day

Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Daffnie Govender

Complaints Resolution

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Tel number: *** (option one)