JP
Jacobus P

1 reviews | Active since Feb 2016

21 Feb 2016, 19:20

FUNDS DEPOSITED UNACCOUNTED FOR

Good day,<br> <br> I've mailed Precious (Sibanyoni, Precious )on 5 February 2016 with the following request:<br> <br> Precious,<br> <br> The attached document refers.<br> <br> I've been making constant payments from my One Account to a Public recipient namely American Express Credit Card with their reference being ***.<br> <br> I need to know where did this money go to since Nedbank with which I have the card with deny received of this funds and is holding me now responsible.<br> <br> Can you assist or direct me to someone that can?<br> <br> Appreciated.<br> <br> Regards.<br> <br> The payments I'm referring to has been made since 2014. My request is that either Nedbank or FNB must give me answers on where my funds was deposited to or explain what happened to it. Nedbank wants to black-list me for this now.<br> <br> Thanks,

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2016, 08:51
Official
Hello Hansiesun,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 873290.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)