dL
david L

1 reviews | Active since Jun 2017

21 Jun 2017, 16:12

fund witheld

<p>Trying to make a payment only to fund that my funds have been blocked, contacted teh bank they advsied that they cannot asssist as SARS gae them instructions to with held the money however SARS are not aware of this, no at the bank can give me a legal document or show me some proof that the instruction came from SARS so that i have something to show them.</p> <p>Can you get someone to show me something that statees that SARS are to blame, they cannot help cause they system shows nothing!!!!!!</p> <p>Your system however shows that SARS gave you the order, so show me as this is my account and i have the right to have this information.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Jun 2017, 10:51
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***.

Regards Complaints Resolution

Naomi Petersen

*** (option one)