1 reviews | Active since May 2018
Fund debited
I'm very disappointed at how they handle my account on 07/04/2018 I ordered a pizza at using Debonairs app the transaction declined but it went through on my side then again this month I was making s purchase at a store in Balfour same thing happened I went to the bank they made me fill in a form regarding these two transactions up to this date nothing has happened I even sent an email to their customer service they didn't even respond.
Good day Busisiwe Bali,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Busisiwe Bali,
We are sorry that your experience prompted you to contact us with a complaint.
We apologise for the inconvenience and frustration this has caused you.
Please refer to the e-mail sent to you to enable us to investigate this matter.
Regards,
Hello Peter Complaints Team
*** (option one)
Good day Busisiwe Bali,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good day Busisiwe Bali,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)