JKdK
Judith Kilian de Klerk

1 reviews | Active since May 2019

31 May 2019, 11:06

Funaral cover

I am still not happy I am having take my complaint to the ombudsman the ombudsman already contact me.

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 13:24
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2019, 13:25
Official
Good Day, 

Thank you for taking my call earlier.

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

 As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.

I have referred the matter to the relevant department who will provide feedback.

Once again, I do apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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