1 reviews | Active since May 2016
Full of it
<p>So my issues with Fnb continue. My initial issuie I had with Fnb I thought it was resolved however not now that I'm requesting a paid up letter so I can get the funds that beening paid in the cheque account allocated elsewhere. However now Fnb not willing to. Due to the fact that they transferred the funds to a personal loan a separate account a account number that's not allocated under the debit review. All that's what's was required was a paid up letter for the cheque account that was under debt review. No where when I had the issuie initially was I informed that once the did the transfer of what they did that that amount would have to be cleared before they could issuie a paid up letter in the future. No I have to sit with the issuie. I've got a good mind of closing my few savings accounts with Fnb and taking them elsewhere. Where clients will get better services.</p>
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
Thank you for your posting and advising us for the problem you are experiencing. I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
