LR
Lisa R
1 reviews | Active since Apr 2014
14 May 2015, 11:24
FULL OF FALSE PROMISES
Good day <br> SD***: PV*** - FNB Homeloans SI-638519<br> I sent a query on 06/05/2015, I got emailed back on 09/05/2015 and have now STILL not received feedback. Dont promise to come back to a client and DONT. This is not the first time this has happened. Clearly FNB does not care about their clients or they would not continually make FALSE PROMISES. I can tell you know, if I did not have my Bond with you i would have left you the first time you messed me around.<br> I am APPALLED at the service, you should be ashamed.
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Replies (1)FNB (First National Bank)'s replyOfficial
14 May 2015, 14:22Hello Lisarotter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683684.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683684.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply14 May 2015, 14:22
Official
Hello Lisarotter,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683684.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 683684.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
