Full of empty promises

My experience with fnb has been rocky from the start. I should have listened to inner myself but that is in the past. If you want to wait weeks for replies, be promised all sorts of things that never happen or just be utterly disappointed every time you deal with your bank, then fnb is for you. I moved for three things; service, eBucks and a promised reduction on my bond interest rate. Apart for the R150 (yes R150) I saved on my bond in a month, nothing else about fnb is a worth the effort of moving. Do not get roped in by their promise to move your debit orders; I had to move every non fnb debit myself and they still had the audacity of claiming they moved my debit orders. The last straw, apart from them ignoring me now, was when they stopped support for my phone on their APP. Did you know that if you do not log onto your banking from the APP at least once a month, you do not qualify for eBucks. Do you think it is fair that I do not get eBucks because they are too lazy or whatever to continue support on my phone's platform. Why am I being penalized for their incompetency? I want the world to know about fnb and their empty promises.