1 reviews | Active since Oct 2017
****en useless
Hi
On Saturday I was in a FNB branch there is one ****en teller for 6 of us
The lady in the branch insists that I dont see a consultant but rather be on the phone with the useless department that doesn't ****en answer. Or when they did after 30 minutes theu couldn't ****en help me or pick up my id number
They handed me over to attorney's that are phoning my sick mother and makes putting her under stress.....
The email for ********** isa waste of time no one ****en replies to you and If they do they ask for all your details again
They have listed me and I can not get finance or buy a house.....real nice useless dam bank
Talk about technology and how good the bank is but when you need help no one will help
Call the call centers and ask to speak to a manager and they are never there they are like trained assholes
This is ****en pain and suffering man.....tell me who the hell to email the proof of payment to so that I can ****en close my accounts with your **** bank and move on with my life
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to the relevant department and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)