1 reviews | Active since Mar 2009
****ED UP CONSULTANTS
So since Monday, 10th September I have been experiencing problems with FNB leaving me at a place to finally close all FNB accounts I have and move over to Standard Bank.
Thanks to Thato Maleswene and all the other premier bankers who helped me so much this week that I got stranded this morning and had to take an UBER trip but couldn't pay the driver. I have to now carry the cost of R167 from Midrand Gautrain Station to Sandton City and to top it off I came 50 mins late at work. I have asked numerous bankers whether my bank card is active and will I be able to continue using it just to find out when trying to make a payment this morning that my cheque card has been cancelled. I WILL NEVER EVER ****EN DO ANY SORT OF BUSINESS WITH FNB IN MY ENTIRE LIFE AGAIN. ****ED UP BANK WITH *********** PREMIER BANKERS AND BRANCH CONSULTANTS. I WILL TAKE THIS TO THE MEDIA BECAUSE FNB IS DOING THIS CONSTANTLY AND THINK ITS PERFECTLY OK.
Good Day Lynn ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Lynn ,
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department to investigate and feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
