SC
Steven C

1 reviews | Active since Feb 2018

05 Mar 2018, 09:22

**** YOU FNB DONT GO NEAR THESE PEOPLE

FNB IS THE ****TIEST BANK I HAVE EVER COME ACCROSS IVE BEEN ON HOLD AND THROUGH MULTIPLE DEPARTMENTS!!!!! LAST MONTH I PAY MY CREDIT CARD! THE **** HOLES THEN TAKE 700 RAND EXTRA FOR WHO THE HELL KNOWS WHY!!! ONE CONSULTANT TELLS ME TO PAY 600 RAND INTO MY CREDIT ACCOUNT AND THE LIMIT WILL BE INCREASED! STILL THE BALANCE SHOWS 0 NOW I PAY 900 RAND THE BALANCE STILL SHOWS 0 I WANT THAT REVERSED BECAUSE NOW I CANT PAY OTHER DEBIT ORDERS THE CONSULTANTS ARE USELESS!! **** YOU FNB SORT THIS **** OUT AND IM GOING TO A BANK WHO KNOWS WHAT THEY DOING! PREMIERS **** I WANT THIS SORTED OUT TODAY OTHERWISE IM ESCALATING IT I RECEIVED AN UNPROFESSIONAL EMAIL FROM ASHTON VAN SCHOOR THAT DOESNT EVEN LEAVE CONTACT DETAILS TODAY! THIS **** GETS SORTED OUT OTHERWISE IM GETTING LAWYERS INVOLVED BECAUSE YOU ARE ROBBING ME!!!!!!! CALL ME TODAY ********** 643 I DONT WANT YOUR AUTOMATIC REPLY BULL****

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Mar 2018, 10:37
Official

Good day Steven Card,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

A formal complaint has been logged on your behalf and has been routed to FNB Credit Card Division for investigation and resolution. I have requested that feedback be provided.

Your complaint reference number is ***NF.

Again I apologise for the inconvenience and frustration caused.

Regards,

Hello Peter Complaints Team

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