EE
Ewald E

1 reviews | Active since Oct 2017

02 Feb 2018, 12:26

**** that lady now

Hi good day may name is ewald Erasmus, I'd nr ********** 185085, I've opened a investment savings account, now I phoned them to ask how do I transfer money from my investment account to savings account the lady on that side is rude she got no telephone manners **** her man, who is she think she is, my question was the lady who told me about this savings account did not told me I must wait 7days she told me I can transfer it no problem, now this lady Is ****ing rude on the phone

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Feb 2018, 13:43
Official

Good Day,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.

Complaint reference number ***NF was issued for your complaint.

Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)