TL
Tumelo L

1 reviews | Active since Jun 2013

03 May 2018, 12:45

**** FNB waiting for 67 :15 on call for call centre assistance

I would really advise masses to drop FNB and move to financial institutions that value all its customers. 1 hour 10 minutes for call centre assistance, be on a look out for a mass social media warning to unsuspecting customers. Customer service should be FNB's main priority.

Thank you

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply03 May 2018, 13:18
Official

Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is ***NF.

Regards

Hello Peter Complaints Team

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