KA
Kim A

1 reviews | Active since Dec 2017

31 May 2018, 13:46

**** FNB

WHAT THE HELL IS THE POINT OF MAKING PAYMENT ARRANGEMENTS WITH YOUR ATTORNEYS IF YOUR ****ING STAFF ARE USELESS. YOU TOOK ALL THE MONEY OUT OF MY ACCOUNT IN-SPITE THE ARRANGEMENT THAT IS IN PLACE. NOW YOUR STUPID STAFF CALL TO ADVISE THAT ACCOUNTS ARE CLOSED, AND THEY APOLOGISE. I WANT MY DAMN MONEY BAC****!!!!!!!!!!!!!!! HOW THE **** AM I SUPPOSED TO FEED MY DAMN CHILDREN? DO I TELL THEM THAT THE ****ING ACCOUNT IS CLOSED AND LEAVE THEM TO STARVE, WHILST YOU HAVE A ****ING PARTY WITH MY BANK ACCOUNT AS YOU SEE FIT. **** NO!!!!!!!!!!! I WILL GET THE CONTACT NUMBER OF THE CEO. I WILL NOT TAKE THIS **** FROM YOU ****ING PEOPLE. ABIGAIL SHOULD BE ****ING FIRED BECAUSE SHE IS THE MOST USELESS IN THIS ENTIRE SAGA.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply31 May 2018, 14:21
Official

Good day Kim Anderson,

I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.

I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Premier Resolution Centre and have requested that they provide assistance and to make contact with you to address your concerns.

I again apologise for any inconvenience caused.

Kind Regards,

Hello Peter Complaints

Naomi Petersen

*** (option one)