FSB NO RESPONSE TO SHOCKING FEES AND NO SERVICE

Previous correspondence refers. Although FNB did respond privately to advise they have referred my complaint to the relevant department, no further information has been forthcoming. In accordance with FAIS and FICA this is in my opinion not being transparent or fair. I would hope this has been logged in their complaints register to show the delay and non response to a complaint of ridiculous fees charged overnight on a Sunday. I am waiting for the review of my correspondence to present to the Ombudsman