1 reviews | Active since Mar 2018
Frustration with FNB
FNB, guys, I am honestly fed up with your SUPER BAD service delivery! I have had NOTHING but bad experiences with FNB! Employ more Staff!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FNB makes all these promises on their ads, yet fail to deliver, I know, as I spent 19 minutes per day, for two days trying to get someone to cancel a debit order! ATM!!! I travel alot and ALWAYS have a problem to find a FNB atm, check into my area as well, Selcourt...its ridiculous guys!!!!
And just in the case of me having to hold another life time on the phone, please also consider a new telephone IVR (telephone waiting soundtracks), THEY ARE REALLY ANNOYING, but thats just my personal opinion.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***F.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***F.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)