Frustration over opening a Business bank account

I have been trying to open a business bank account for the past 3 weeks. Filled in the application online and submitted all the necessary documentation. Then went into the branch to query how long the process takes. I was then informed that I should rather have gone into the branch to open the account. The lady at the branch then resubmitted all my documents and said that the account should be open in 3 to 5 working days. Six days later and I still don't have an active account. I spoke to business banking yesterday and they informed me that the account is waiting final approval. I think it may be easier to go and open an account with another bank.