1 reviews | Active since Oct 2016

01 Nov 2016, 12:02

frustration

<p>I dont know why put a service available.. I put a notice from my investment account and fund were not available now tomorrow my debit orders are going through and I dont have funds in my account and no one is willing to help . I have zero fail in FNB you guys have failed me... I am frustrated with no money and my money that I need is just sitting there.. .</p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Nov 2016, 15:25
Official

Good Day

Thank you for taking my call earlier to acknowledge your complaint logged on Hello peter.I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)