Frustration

Share certificates were handed in at the Newton Park branch of FNB on the 3 Feb to be sent to JHB to have them converted to electronic share and recorded against my wife's account. I was initially told that this would take 10 days. After 10 days I followed up and was then told that it would take about 3 weeks. I have followed up with my personal banker who said that a Mr Naidoo would phone me on the on the 10 March. This did not happen. I then sent her an e mail on the 14 March and she responded saying Mr Naidoo would phone. Had no calls yet. I have now asked my personal banker to give me Mr Naidoo's bosses name and as yet this has not been forthcoming. 6 weeks have now past since handing in the certificates.