Frustrating & Time Consuming with NO Help!

Absolutely shocking service! I didn't realise just how many problems I'd have with FNB. My accounts are completely messed up, you phone the help line and end up speaking to an automated assistant (misunderstand and incorrect transfers +- 3 times), then when you eventually end up speaking to a human being they tell you to visit a branch... they can't help you at the branch either, they tell you to phone the help line. After visiting the branch AGAIN on Saturday and the woman told me everything was fine, I get an error to transfer money to my credit card. The ONLY way to get efficient and awesome service is to close your accounts and take your business elsewhere. The pathetic ebucks you get is not worth all this trouble!