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craig.barratt craig.barratt
1 reviews | Active since May 2016
20 Dec 2018, 18:34
Frustrating Lack of Service
NEVER EVER have I struggled to get a new card activated as I am doing with FNB - Had my new card delivered today (2days late) and when trying to active it - I am just not getting anywhere...............I have not even been able to activate my card and already I am regretting moving to FNB !!!!!!!!! Are there any humans working at FNB as I have not been able to speak to a single Human - All automated voice control - SERIOUSLY !!!!!!!!!!!!!!!!!
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Replies (1)
FNB (First National Bank)'s replyOfficial
21 Dec 2018, 10:27Good Day Mr Barrat,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***
FNB (First National Bank)'s reply21 Dec 2018, 10:27
Official
Good Day Mr Barrat,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Tel number: ***