1 reviews | Active since Mar 2017
Frustrating fnb customer
Please could someone assist me i have a 6 month loan with fnb wich of 2 months have been paid including this month 27 april 2018 but when i logged onto my online banking instead of reflecting a balance of 3500 ( more or less) it says im owing 5800 and i am in arears but on my bank statement it clearly shows money was debited the same goes for my other loan could someone please say how this is possible
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Loans and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
I have noted that complaint reference ***NF was issued for your complaint. I have referred the complaint to FNB Loans and have requested that they provide assistance and to make contact with you to address your concerns.
I again apologise for any inconvenience caused.
Kind Regards,
Hello Peter Complaints Team
*** (option one)