FRUSTRATING CALL CENTRE/BANKING SERVICE

I am so frustrated with FNB. Why is it such an issue to get a debit order reverse that I did cancel before. [URL Removed] is a bunch of *******, ALL I ASK FNB IS TO REVERSE THE ****** DEBIT ORDER. The amount is only R814 but IT IS MY MONEY!!<br> <br> I am not prepared to go sit in your bank playing musical chairs on Saturdays as I am working Monday to Friday ****** hard to earn a living.<br> <br> Calling the call centre and you pin the account number and pass word but do not get recognize at all, try it 4 times.<br> <br> Please get a beter service or make your banks more users friendly!!!