JC
Jonathan C

1 reviews | Active since Mar 2013

08 Jul 2017, 12:01

Frustrating ATM's

<p>Had to deposit money early in the morning and the bank wasn't open yet so figured I would do it from the ATM.</p> <p> </p> <p>What a nightmare compared to Nedbank! The machine doesn't allow you to make one big deposit but rather have to do it over a few transactions... Which results in more FEES!!!</p> <p> </p> <p>On top of that... It retained a R200 note, kindly provide me proof of this note being ****. </p> <p> </p> <p>Surely you can update and invest in better technology!</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply12 Jul 2017, 10:30
Official

Good Day

I have logged a formal complaint on your behalf. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***

Kind regards

Complaints Resolution

Daffnie Govender

Tel number: ***