Frustrated with FNB PayPal services!!!

If I could give them no star because of my experience with the "team of bankers", the only person that has helped me was RB on social media otherwise the agents on my app have been nothing but frustrating and no helpful. FNB has put a "hard hold" on my account and I am not able to get through to their line and I have emailed them and no response. I have been experiencing the same error this past week when I try to withdraw from my PayPal account through fnb and no one wants to help me. I need my funds by the latest tomorrow, I have family obligations that I have to fulfil and it's not fair to bar me from accessing my own funds but not telling me why to begin with. You asked me to call you and I spent minutes that I dont have and there was no one to help me. I even attached a screenshot of the error so please don't ask me to email you again, someone please get in touch with me ASAP!