Frustrated with FNB

I am an FNB user. This will be the 4th time in one month that I am forced to go visit the bank, all because my card was about to expire and the teller upgraded me to an account that I don't even qualify for, he refused to just give me an easy account, thn I went to another branch and downgraded, my card wasn't working thn I had to go again, they gave me a new card After doing all the activation, I go to an ATM and I got a D055 error. And an SMS saying "We are unable to help you now. Please try another FNB ATM or contact your nearest FNB Branch for Assistance. Error Code D055."

This is extremely frustrating, I'm honestly thinking of changing my bank, really disappointed with fnb.