RM
Rehana M

1 reviews | Active since Mar 2012

09 Mar 2018, 10:34

FRUSTRATED WITH FNB

Good Day, my dad has requested his credit card be delivered to his home. Its been seven months and nothing has been forthcoming despite several phone calls and visits to the Branch.

On every occasion my dad was assured that his card will be delivered. We are nothing sort of frustrated as the call centre are not really helping. putting us from pillar to post!

FRUSTRATED WITH THIS PROCESS

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Mar 2018, 10:48
Official

Good Day,

We are sorry that your experience prompted you to contact us with a complaint.

We apologise for the inconvenience and frustration this has caused you.

Please refer to the e-mail sent to you to enable us to investigate this matter.

Regards,

Hello Peter Complaints Team

*** (option one)