MK
Modubedi K

1 reviews | Active since Nov 2019

30 Sept 2023, 08:15

Frustrated parent

On 15/09/23 my daughter a case at fnb for a *****ulent transaction on her account, card blocked and a case number was generated which has not been resolved. (Subsequent to that her old card got ****** on the 15th. She got a replacement card on the 20/09/23 and early this morning she was woken up by notifications at 02:53 of multiple transactions going off her account at a gosforth plaza tollgate… was the blocked card not supposed to be inactive? Fnb what is going on? Can she get her money on both incidents

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Replies (1)
MK
Modubedi K's update03 Oct 2023, 09:32
Reviewer Update
Can kindly someone get back to me, yesterday they tried phone went to voicemail due to network. I got an email response saying the query has been resolved but the account is question is still being tempered with.