kG
kelvin G
1 reviews | Active since Sept 2019
18 Sept 2019, 13:15
FRUSTRATED
Good day please assist. Monies was wrongfully paid into my FNB account and unknowingly I used these funds as I was not even aware of it. Long story short, I will pay the monies as soon as I have it but FNB has placed a hold on my account. They person opened a case and I contacted saps who informed me they will speak to the client. The bank gives me the run around saying that I should speak to saps ect ect. What am I suppose to do, as I said I will sort this matter out as soon as I can get the hold lifted on my account.
The people at saps said the will speak to the person that made the case and then get back to me.
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Sept 2019, 13:26Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply18 Sept 2019, 13:26
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***