Frustrated Customer

Good day, I've logged a call on the 25 April for my investment accounts that's not going into the correct account (Schedule Transfer) and I see it's happening again. Transferring the money rather into my credit card?? I'll add the reference number below for the query backdated to then. In order for you to see it's the same issue.

Please also check if the debit order for my other investment was indeed paid over as the lady who actived it, said she'll set-up a monthly debit of R500 into the account.

That's not all. I've asked the guys not to stop my Life Cover policy and thought it would be debited on the 21 July, it was. I've called in and asked them to please debit July's premium (force debit) this month still, instead of a double debit this month. What did they do, they went and double debit me this month!!!! Could you please arrange for the extra payment to be reversed back into my account.

#That's why I don't like dealing with your call centre