LO
LAUREN O
1 reviews | Active since Sept 2009
01 Jul 2024, 18:29
Frustrated Customer
I'm so irritated. My son went on Saturday to buy gas, the merchant's machine showed declined, after paying twice with my card. He then decided to pay with his own card (Capitec). That means we've paid 3 times for 1 purchase. Only to be told today that FNB is aware of the double payments and the 1 transaction will be reversed. My case is different, I've paid 3 times, therefore 2 transaction should be reversed from my account. I refuse to fill in a dispute form and wait up to 30 days for my money. Can someone please resolve this a.s.a.p. I can provide you with a copy of the payment with his Capitec card.
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LAUREN O's updateReviewer Update
03 Jul 2024, 18:32Good evening,
Rhank you for the speedy response. It's highly appreciated. I've send an email to the email address provided.
Kind regards
Lauren
Rhank you for the speedy response. It's highly appreciated. I've send an email to the email address provided.
Kind regards
Lauren
LO
LAUREN O's update03 Jul 2024, 18:32
Reviewer Update
Good evening,
Rhank you for the speedy response. It's highly appreciated. I've send an email to the email address provided.
Kind regards
Lauren
Rhank you for the speedy response. It's highly appreciated. I've send an email to the email address provided.
Kind regards
Lauren
