Frustrated customer

I have been struggling to get my card delivered to my place of residence. First of all the agent wrote down the incorrect address and I had to get this corrected. Then the address had to be corrected and I had to wait several days. Today my card had to be delivered and the driver still had the wrong address, I tried to direct him he still got lost. I tried to call him he is nolonger answering my calls. I am very very frustrated... It's month end and I should be using my card but instead I am getting such Terrible service. FNB needs to change whoever they are using as their delivery service Because they are not good at what they do