Frustrated!

So how can this message be related to my Account if my balance is R0.00. I have contacted the chat and they confirmed R0.00 so still receiving this ! FNB is going backwards, stop sending me a nessage thats not related to me. Your FNB Credit Card account is still in arrears despite prior payment/commitment. An interim payment & repayment plan are required within 7 days to avoid legal action. Contact us now: *** / ***. ***. GL Attorneys.