KR
Kirsten R
1 reviews | Active since Jun 2016
29 Apr 2021, 09:08
Frustrated
I am extremely upset with the service I am receiving. Last month an amount of 99.99 went off my account for Uber which I have not approved. I called the ***** department they advised that I cancel my card and order new ones which they did for me. I have still not received my funds back.
In addition to that I see another 99.99 went off my account this month also for Uber something is wrong my account has been compromised and I need someone to help me get my money back and to stop this from happening again.
I have received no updates on this on going case. Please I need help here or I will be forced to close my account as I can't afford to be paying monthly fees to something I didn't approve.
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Kirsten R's updateReviewer Update
29 Apr 2021, 12:28Hi so I see I had a missed call from FNB I am sorry I missed the call. I tried calling back it said the number does not exist. Can you please ask them to call me again. I hope one call attempt isnt the standard for resolving querie.
KR
Kirsten R's update29 Apr 2021, 12:28
Reviewer Update
Hi so I see I had a missed call from FNB I am sorry I missed the call. I tried calling back it said the number does not exist. Can you please ask them to call me again. I hope one call attempt isnt the standard for resolving querie.