OM
Ofentse M

1 reviews | Active since Jul 2015

13 Jul 2015, 09:54

Frustrated

I am not a client of First National Bank, but I got a shock when I got call from Lebogang Modjadji of FNB(Protea Gardens Branch) threatening my life. I logged a complain with FNB and a Mavis Peters contacted me to address the issue of which to date has not been resolved. I requested a recording of the call made from their offices and only told me after I followed up (4)four days that they do not keep such records.<br> <br> I believe whenever you call in it states that the calls are being recorded for quality and security purposes, so I ask are they falsely misleading us? <br> <br> Furthermore I have learned that Lebogang Modjadji has furthermore manipulated the system to gain my personal details to proceed further with her harassment. and even after all this Mavis still proceeds to state that its a personal matter. Please assist cause I'm beyond shocked.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 10:13
Official
Hello Onthatile1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 735209NF.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)